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HR Business Specialist (Governance and Quality Assurance), Cannon Street
Our client, a global property company, is looking for two HR Business Enablement Specialists to join the EMEA HR Operations team on 12 month fixed term contracts.
Playing a key role in the set-up of a world class HR Administration Services Centre in London, the HR Business Enablement Specialists will be responsible for developing the overall Governance and Quality Assurance Framework, identifying opportunities for continuous improvement. They will also provide support with the set-up of the HR Portal and Case Management tool.
Candidates wishing to be considered for this role will need to have previous experience developing governance frameworks, risk and control protocols and quality assurance procedures, together with strong knowledge of HR business processes.
Key responsibilities as the HR Business Enablement Specialists will include:
* Designing and building the governance framework for the HR SSC, ensuring alignment to the needs of the business and the HR function, as well as internal and external audit
* Designing and building the service delivery framework, including escalation matrix for the HRSSC for managing complex queries, issues/complaints
* Designing and building the HR SSC Quality Assurance framework, focused on quality monitoring protocols, e.g. call monitoring, auditing HR cases, and data entry
* Designing and building a robust framework to monitor, plan and continuously improve the operation
* Designing and building the risk and controls framework for the HR SSC processes, ensuring appropriate controls are in place to limit losses and reduce risk in HR and payroll operations
* Collating details of current audit reports/processes and analysing
* Supporting the design and development of the HR Portal and HR Case Management System
* Building end user guides for the use of the HR Portal and Case Management tool
Plus more!
What our client is looking for:
* Previous experience developing governance frameworks, risks and control protocols, and quality assurance procedures
* Good knowledge of HR business processes
* Previous experience working in an HR Shared Services team is preferable
* Technical experience with HR Portal and HR Case Management Systems is highly desirable
* Ability to identify and communicate opportunities to improve the way work is done
* Strong organisational skills
* Excellent written and spoken communication skills
* Strong analytical and problem-solving skills
* Proactive nature
Is this the role for you? Do you have what we’re looking for and can you commit to a 12 month contract? If so, we want to hear from you NOW!
Please submit your CV in Word format (not PDF), quoting ‘HR Business Specialist’
Thank you for reading this job advertisement. Please only apply for this position if you meet the required skills and experience criteria and your CV is free from errors.
We have a fair and comprehensive selection procedure based on the requirements of our clients. We regret that if you have not been contacted within five working days, your application for this position has been unsuccessful. However, please check your junk email folder to ensure that your spam filter hasn’t blocked an email from us.
Please note: we shall not keep personal data for any longer than is necessary in light of the purpose or purposes for which that personal data was originally collected, held, and processed - for further details please refer to our website.
If you have submitted your CV via any job board then please refer to their relevant terms of business.
If you wish to be removed from our database immediately then please contact
HR Process Analyst, Cannon Street
Our client, a global property company, is looking for an experienced Process Analyst to join the EMEA HR Operations team on a 6 month Fixed Term Contract.
Playing a key role in the set-up of a world class HR Administration Services Centre in London, you will work with experts to understand and document how HR administration services are delivered and work with the project team on the design and delivery of future processes.
Suitable candidates must have experience in process mapping, preferably within an HR environment, strong experience in Microsoft Visio and strong analytical and problem-solving skills. Experience working in an HR Shared Services team is preferable.
Please note: this role will include some travel.
Key responsibilities in this HR Process Analyst contract role include:
* Identifying and documenting ‘As Is’ processes for the HR Administration team (including gathering all ‘As Is’ process collateral - procedures, letters, forms, templates and policies)
* Documenting HR queries and corresponding answers in an FAQ inventory to be developed into a Knowledge Base solution
* Gathering details of current communication channels, existing vendor relationships and interaction models
* Participating in ‘Fit-Gap’ workshops to identify process gaps
* Working with the HR Project Specialists to review and identify opportunities to standardise, simplify and optimise HR processes
* Providing support to the HR Shared Services project team in defining and delivering future state processes
* Conducting a detailed Business Change Impacts exercise mapping the key change impacts for the different user groups (HR Administrators, HR Business Partners, HR Centres Of Excellence, Finance, Payroll, D&T, Business, Employees and Managers)
* Participating in weekly project meetings
Plus more!
Suitable HR Process Analysts wishing to be considered for this contract role will need to have:
* Previous experience in process mapping, ideally in an HR team
* Strong experience in Microsoft Visio
* Strong analytical and problem-solving skills
* Previous experience in an HR Shared Services team is preferable
* Ability to identify and communicate opportunities to improve the way work is done
* Strong organisational skills
* Excellent written and spoken communication skills
* Proactive team player
* Ability to work systematically and use own initiative
* Flexibility to travel as required
* Available immediately for a 6 month contract
If this sounds like a role for you and you are available to commit to the 6 month contract, we want to hear from you ASAP! Please submit your CV NOW in Word format (not PDF), quoting ‘LO - HR Process Analyst’
Thank you for reading this job advertisement. Please only apply for this position if you meet the required skills and experience criteria and your CV is free from errors.
We have a fair and comprehensive selection procedure based on the requirements of our clients. We regret that if you have not been contacted within five working days, your application for this position has been unsuccessful. However, please check your junk email folder to ensure that your spam filter hasn’t blocked an email from us.
Please note: we shall not keep personal data for any longer than is necessary in light of the purpose or purposes for which that personal data was originally collected, held, and processed - for further details please refer to our website.
If you have submitted your CV via any job board then please refer to their relevant terms of business.
If you wish to be removed from our database immediately then please contact
Senior 2nd Line Support Analyst, Farringdon
Our client, a leading City law firm, is currently looking for a Senior 2nd Line Support Analyst to join their busy Service Desk team.
Reporting to the Service Desk Manager you will be required to provide 2nd, and where required 1st, Line Service Desk support to the partners and staff of the firm.
The Service Desk team operates in shifts between 08:00 and 19:00; out of hours support is also provided so you may be required to work evening or weekend as needed.
Suitable candidates will possess 3-5 years 1st and 2nd line experience in a similar role, strong technical knowledge including Office 2010 and 2013, Windows 7 and Windows 10 and all MS Office Suite applications.
You will need a a good understanding of hypervisors - VMware 5 and Hyper V 2012 and also of LAN/WAN and VLANs.
Key responsibilities as the Senior 2nd Line Support Analyst will include:
* Being an escalation point for 1st line support; 2nd line will support services such as email, mobile comms, telephony, digital dictation, DMS, PMS, Citrix and remote working
* Methodically troubleshooting, diagnosing and testing sometimes complex issues and closing tickets
* Updating and maintaining the IT service desk system
* Maintaining user security on all systems
* Undertaking an localised maintenance tasks (software upgrades and installation, system configuration etc)
* Root cause analysis and problem management
* Setting up new users and ensuring joiners, leavers and movers processes are diligently follower
Plus more….
To be considered for this role you will need to possess:
* 3-5 years+ 1st and 2nd line experience, preferably in a law firm, but professional services environment will be considered
* Strong academics and a qualification or other relevant tertiary training is desired
* Relevant Microsoft technical certifications / ITIL v3 Foundation highly beneficial
* Strong technical understanding of IT systems in general
* Experience of setting up PCs, laptops, new starters and resolving issues
* Demonstrable trouble-shooting, diagnostic and problem solving skills
* Excellent knowledge of Office 2010 and 2013
* Excellent knowledge of Windows 7 and Windows 10 and all MS Office Suite applications
* Strong hardware experience (desktops, laptops, tablets and printers etc)
* Strong technical understanding, including supporting a Microsoft Platform
* Good understanding of hypervisors - VMware 5 and Hyper V 2012
* Strong understanding of LAN/WAN and VLANS
* Good understanding of information security and security technologies, Data * Protection and information security in a law firm environment
* Strong technical understanding of DMS/CMS/PMS systems
* Confident communication skills
* Excellent levels of customer service
* Ability to deal with high workloads and changing priorities
* Team player
Our client is offering a competitive salary and benefits package.
To be considered for this role please ensure your CV showcases all your skills and experience and submit it now in Word format (not PDF), quoting ‘LO - Senior 2nd Line Support Analyst’
Thank you for reading this job advertisement. Please only apply for this position if you meet the required skills and experience criteria and your CV is free from errors.
We have a fair and comprehensive selection procedure based on the requirements of our clients. We regret that if you have not been contacted within five working days, your application for this position has been unsuccessful. However, please check your junk email folder to ensure that your spam filter hasn’t blocked an email from us.
Please note: we shall not keep personal data for any longer than is necessary in light of the purpose or purposes for which that personal data was originally collected, held, and processed - for further details please refer to our website.
If you have submitted your CV via any job board then please refer to their relevant terms of business.
If you wish to be removed from our database immediately then please contact
Construction Office Administrator, Croydon
We are seeking an experienced Construction Office Administrator to work with a Croydon based company.
Main duties:
• Provide office support and back up to a Director, Contracts Manager and Site Managers.
• Uploading and Health and Safety Quality and Control Documents.
• Creation of Job Packs
• Updating RAMS and O & M
• Ordering materials
• General office administration.
Requirements:
• Experienced Office Administrator, with experience in the construction sector.
• Excellent communication and IT skills.
• Organised with the ability to prioritise workload.
Salary will depend on
Site Manager (structural work), Fulham
We are recruiting for a Site Manager to oversee unpinning, basement construction, blockwork, concrete works, et., on high end residential projects.
To be considered for this position you must have extensive experience on similar projects.
The ideal person for this position will be able to:
• Manage a project.
• Liaise with clients.
• Supervise and coordinate workers.
• Ensure all works are carried out safely and to a high standard.
• Keep busy by assisting the works on site.
Immediate start and long-term work available.
Rate will depend on experience.
Content & Social Media Director | Fast Growth Agency, London
Content & Social Media Director | Fast Growth Agency
London, West End, W1
£65,000 - £75,000 + Benefits (including private health insurance and annual team holidays)
++ We are looking for an experienced digital leader with a significant track record in agency-side social, content and influencer to inspire the team, drive excellence and make smart growth decisions. This is a new position created at the agency to bring a new phase of social leadership into the team ++
About the agency:
Over the past two years we have grown from a £1 Million to a £2.5 Million agency. We are now looking ahead at the next 3 years and what we need to do to maintain this level of growth.
We describe ourselves as a Modern Communications Agency with creative and social at the heart of the team we have built.
The Social Director Role and Responsibilities:
+ Lead and nurture the teams responsible for delivering social for key clients of the agency (across travel and hospitality, FMCG and not for profit)
+ You report directly into company directors – presenting your solutions to current issues (across team, commercials and existing clients), spotting client opportunities and future proofing our social services – examining tools and service types. You are able to put your ideas into action unaided
+ You don’t delegate up difficult tasks, you make good judgements and deal with a broad range of leadership challenges –hiring/firing/client commercials etc
+ Your always-on and campaign strategies always tie to business objectives: for example, for a large UK charity you will be tasked on mass participation, on an International Hotel group you will be tasked on sales in their key early bookings phase and customer engagement throughout the year.
+ You must be able to adapt your strategies dependent upon client context and business/organisational objectives
+ You will be a confident and compelling presenter – for example leading on the delivery of two annual conferences for one of our Travel & Hospitality clients – focusing on social media vision and best practice for their global business
+ You open up thinking about what great creative and content is in the team
+ You work on adapting processes to improve creative/content output – excellence in creative and content for you is the only option
+ You seek out and lead new business pitches for all social, content and influencer leads. You gather information, ask difficult questions, find the root cause in order to produce the best recommendations and win the business
+ You understand the impact the agency is making for all clients at all times and have a client plan in place for each account to improve client relationships, grow revenue, improve impact
+ You are always demonstrating perfect industry, social, content and influencer knowledge – you regularly educate your team to ensure they are current
Level of Seniority Required/Experience:
+ Confident social strategist – you seek out the insights needed to deliver robust social strategies
+ You are motivated by delivering and demonstrating client impact - you are confident in building a narrative around this and using as a spring board into other strategic recommendations
+ Pitch to win – you thrive in pitch situations and always pitch to win
+ Team lead – you understand how to mobilise the right talent for a project and can motivate them to share your passion for the brief
+ Passionate about the evolving world of modern communications and what this means for social. You are current and agile when it comes to making social recommendations. You are not wedded to a particular channel, content format or influencer approach – for you it is about where impact will be delivered
+ Both visionary and realist – you understand that to make great things happen you must sometimes navigate complex organisation structures
+ Committed to working in partnership with clients – you want to build great relationships with clients because you believe the best work is created in this context
+ Your default is to seek to understand markets, customers and technology – across a wide range of markets and territories
+ You have the ability to interface with high-level stakeholders and get buy-in
You may have worked in the following capacities:
Head of Social, Head of Social Media, Social Account Director, Social Director, Head of Social Strategy.
Interested? Just Apply Below...
…We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. We may contact you by email, text or telephone. This processing is conducted lawfully on the basis of our legitimate interests. We use third party service providers in order to process your application swiftly and securely and to keep you updated. Please refer to our Data Privacy Policy & Notice on our website for further details.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team
Retail Marketing Executive, Uxbridge
Are you looking to develop your career in Marketing within an established blue-chip retail business?
Looking to work within a rewarding environment and a growing business?
If YES? then read on........
Established high-end retailer selling quality lifestyle products is recruiting for a skilled and experienced Retail Marketing Executive to support marketing strategies across their retail stores in the UK & Ireland. in this role you will plan, develop and deliver in-store promotions and driving strategies within the shopping centres / airports and train stations to drive top line sales within both full price and outlet retail stores within the UK & Ireland.
The Role
• As a Retail Marketing Executive, you will be responsible for ensuring that the digital content drives penetration and increases sales within each store
• Working with and managing key stakeholders, e.g. airport and train stations, where digital screens are present
• As a Retail Marketing Executive, you will be involved in Omni-channel Marketing, implementation of e-receipts, promoting home delivery and Click ‘n’ Collect in stores and any other omni-channel growth areas
• As a Retail Marketing Executive, you will be involved in Landlord Management and liaison with each landlord (airport, station, shopping mall or outlet centres) to drive the companies promotional agenda
• Building a relationship with the landlord marketing teams to ensure we are first in mind for new marketing opportunities, and that our brand(s) are well exposed within each of the centre’s / airports
• As a Retail Marketing Executive you will be involved in promotional planning, developing and delivering campaigns and promotions as required, in conjunction with the Visual Merchandiser
• You will create, in conjunction with the Retail Director, the promotional calendar for both full price stores and outlet stores
• Ensuring all POS is in line with the brand image and target audience, in conjunction with the Trade Marketing Manager
• Liaising with external agencies to ensure quality of POS achieved whilst gaining value for money
• Regularly reviewing Marketing across all channels, with the aim to continually improve Marketing strategies for the business to maximize brand awareness and sales.
To be suitable for this role you MUST have:
• Previous experience in Marketing, ideally within a retail environment
• Excellent communication skills, be a good team player, problem solver and have positive approach to getting things done
• Creative flair with a keen eye for detail and demonstrated a successful use of various communication channels
• Proactive in coming up with ideas to improve store and channel performance through marketing
Interim Business Support Manager - (Business Manager/PMO), London
Interim Business Support Manager - (Business Manager/PMO)
Human Capital Ventures is acting as a preferred recruitment partner to a Global Organisation who are Industry Leaders in the recruitment of a Business Support Manager on an initial 6-month contract.
As Business Support Manager you will be responsible for playing an integral role in the commercial management of our clients Global Information Technology function which deliver services to colleagues in over 80 countries.
Tasked with providing general business management duties you will be responsible for compiling business communications on behalf of the department along with providing representation on regular service calls with stakeholders globally and quarterly town hall meeting. You will play a key role in maintaining controls for the department such as the risk register and cost accounts, along with strategic planning and forecasting around financial oversight, workforce planning and road mapping.
• You will work closely with the regional IT managers across all these locations on a range of business management activities including financial control, staffing and resource planning and their strategic roadmaps.
• Collaborate with each of the regional management teams to understand their challenges, develop processes, policies and reporting which help them to better manage the operational environment, coordinate and manage key global activities and report back to senior leadership with status updates.
• A key figure within a small business management team, collaborating with your counterparts, proposing solutions to problems and challenges in our environment, helping to innovate and improve our processes, and ultimately driving change and continual improvement across our global team.
• You will need to be able to sensitively navigate the complexities of working with stakeholders across a range of levels, from entry-level through to senior and executive leadership, and across a huge range of countries and cultures.
• You will be expected to both collaborate with and support a global team but also to hold your own with tough and demanding stakeholders.
The successful candidate will ideally possess:
• Bachelor’s degree in a related discipline;
• Ideally, ITIL/Prince2 accredited
• Minimum of five years’ related work experience in a service-orientated environment.
• Minimum of three years’ business support management experience
• Excellent organisation, attention to detail and accuracy to documentation skills
• Proven ability to identify and lead on process review and improvement activities
• Excellent stakeholder management and negotiation skills.
Employment Term: 6-month initial contract
Location: Central London, UK
Rate: £200 - £250 per
Year 4 Teacher - Good School - Supportive Head Teacher, Tower Hamlets
Year 4 Teacher - Good School - Supportive HeadTeacher
MPS/UPS
Permanent
September
I am currently working with a good school in East London who are seeking to appoint an experienced Year 4 Teacher for September 2018. You will be stepping into a 'Good' rated school, giving you the chance to work in a well established school which has set a good bar for you to understand how to deliver good lessons .
The school is known to have a very good reputation locally, due to the support which comes from the Head Teacher. The Head Teacher will work very closely with you to ensure that you are supported and feel welcomed at the school.
They are looking for someone who has:
* Experienced teaching in KS2
* Qualified Teacher Status
* Degree in relevant subject
For more details regarding how to secure yourself an interview at this outstanding school then contact - Jasmine Sahota on +44 (0) 20 7940 2749 or send an updated version of your CV in word format to (url removed)
NonStop Education is a specialist recruitment company renowned throughout the education sector for its professionalism, unrivalled industry knowledge and commitment to providing the best possible service. With a 190%% growth in 2015 and a database of over 100.000 candidates, we are one of the fastest growing companies within the Education sector, being also the only education recruitment agency to house a Quality Assurance team ensuring a swift and effective process to place the 'right' people in the 'right
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