Head of Engagement, London

Project Centre is a people focused organisation. We care about our colleagues and part of that is to help every employee to achieve a healthy work-life balance. As standard we offer flexible working to everyone, with core hours of 10am till 4pm Monday to Friday, and the ability to work remotely when needed. If you aspire to really making a difference and want to work with great colleagues whilst advancing your career, then Project Centre could be the place for you. Within the last year the vibrant Engagement team has substantially grown possessing a healthy pipeline of work focused in the South with a desire for growth in the North. Due to rapid expansion of the team and the work, we are now looking to recruit a Head of Engagement to join our fast paced office in Kings Cross, London. You will be tasked to establish robust processes and protocols, to lead, manage and develop the Engagement Team to become leaders in their industry. In this role you will: Establish and imbed robust consultation and engagement processes ensuring continuous delivery of projects and activities to a high standard Support the ongoing development of the team providing access to their training and knowledge Develop effective and innovative engagement strategies for clients across the country including a wide range of internal/external stakeholders and communities Work with the Engagement Team and Senior Management Team to develop and grow the Engagement offer for clients Increase our client base and lead on drafting bid submissions for new work, with support from the Bid Team Liaise and work with clients to find creative solutions whilst building and maintaining strong relationships Develop and improve our consultation portal to provide adaptable flexibility to the growing demands of our clients whilst being visually attractive and easy to use Project manage the team’s work and your own projects Be responsible for the team’s financial reporting and finance management of projects Work closely with colleagues to deliver projects that incorporate engagement activitiesWhat you will need: Significant experience (10 years+) working in the consultation/engagement sector Relevant training with the Consultation Institute (or equivalent) with awareness of the legalities of consultation and engagement. Experience of leading stakeholder engagement in a complex environment Demonstrable experience of developing and delivering influential engagement strategies working across multiple discipline teams Ability to ensure buy-in from key stakeholders and experience of working with high level decision makers to achieve positive outcomes Successfully built and delivered complex projects across a range of channels Dynamic and able to challenge, and respond to challenges, positively and pragmatically Excellent problem-solving skills with the ability to anticipate and resolve issues, seek out information, and to develop practical and creative solutions Knowledge of new technologies and channels to engage a broad range of audiences, including at community level Good analytical skills shown through previous work experience or academic achievement Line management experience (ideally of a similar size) including performance management experience Experience of hourly charging and project budget management Strong commercial understandingThe position comes with: £45,000 - £55,000 27 days’ annual leave + Bank Holidays! Continuous training and development Yearly Professional Membership of your choice Plenty of company organised social