Quality Manager, London

Role: Quality Manager Reports to Delivery Director Responsible for Managing & developing a team of specialist coaches SAR/QIP input Quality improvement Standard of Teaching & Learning Achievement Rates Candidates will have significant leadership experience and have a sound background across Performance & Quality of ESFA provision Location Accessible to London Salary Competitive, depending on experience Hours Full time Type of DBS check required? Enhanced Overview This is an exciting opportunity to join a growing Training & Consultancy. As Quality Manager you will report directly to the Quality & Delivery Director. You will have proven apprenticeship managerial experience to lead, motivate and inspire a team of high performing Financial Services specialist skills coaches. You will have demonstrable evidence of delivering to a range of apprenticeship KPIs through your team to achieve high quality outcomes for learners delivering year on year improvements in effectiveness and efficiency. The role is challenging but extremely rewarding as you will be joining a highly regarded delivery team with sector leading results & performance targets. Company Ethos As a member of staff you will be expected to: * Actively promote our Vision and Values and strategic objectives. * Promote a learner-focussed work ethic based on respect, problem solving and innovation and promote a ‘can-do’ culture. * Actively contribute to planning, decision making and delivery of corporate objectives. * Maintain effective partnerships and relationships with both internal and external customers and other appropriate organisations. * Actively participate and conduct appraisals rigorously to deadline and prepare action plans for development. * Actively undertake continuing professional development relevant to your role and in line with company policy. * Actively promote equality of opportunity and diversity in all areas of work. * Be an advocate for Health and Safety, Safeguarding and Prevent and ensure that this is embedded in everything you do. Qualifications and experience - Comprehensive experience in a quality role across various levels of apprenticeships - A1 and V1 (or equivalent) qualifications achieved - A good knowledge of apprenticeship programmes and government funding - An excellent knowledge of the financial services, especially the Insurance industry - A Financial Services Professional Qualification, e.g. from the Chartered Insurance Institute - ESFA and/or Ofsted audit experience Skills and abilities - Performs well under pressure - Time management - Passion for people, processes and systems - Multi-tasking - Good IT skills as will be using an e-portfolio platform - Understanding of Skype for Business to undergo virtual meetings/one to ones - Understanding apprenticeships and EPA process - Communication and interpersonal skills - Computer skills and business planning software e.g. produce charts/reports - Leadership and motivation skills - High level of commitment to improving people’s lives through learning - Working with others to reach an optimum conclusion by collaboration - Ability to convey information which needs careful explanation or interpretation Candidate requirements: The successful candidate will be required to produce a satisfactory Disclosure