Logistics Officer (Test Materials), Planning Team, Exams, SW1A

ABOUT US: Who We Are The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. The British Council is seeking a Logistics Officer to join the Operations Planning Team based in our London office. Reporting to the Operation Resource Manager responsibilities will include the following: * Procure venues for different types of exams including computer-based tests. * Ensure appropriate coverage and set-up of exams including computer-based testing venues. * Arrange venues and logistics in accordance with standards, including liaison with third party space providers if necessary * Support and agree strategies to enable delivery of increasing range of computer-based tests. * Ensure computer-based testing venues are set up with appropriate kit installed, software installed to schedule. Provide high levels of customer service to internal and external customers. * Receives instructions and requests from Operations Planning Manager and plans to ensure that work is carried out efficiently and effectively. * Develops good working relationships with appropriate colleagues and stakeholders to facilitate effective and efficient service delivery. . * Support workforce plan, resource engagement/retention strategy * Support the management of succession planning and monitor performance to ensure right level of customer experience and optimum cost, utilisation and productivity. The successful candidate must have: * Experience of using and managing of computer-based testing systems (desirable). * Experience of working on different IT platforms and operating systems, IT Networking system * Experience of working in an operations environment managing confidential materials * Experience of making complex logistical arrangements organising exams/events * Experience of asset and finance management e.g. purchase order system, SAP, procurement processes. Experience of quality control management * Knowledge of British Council EDI and recruitment policy’s and standards * Experience of intermediate-level Excel and analytical skills What you will receive: Attractive salary, Generous pension, 32 days annual leave including bank holiday, Flexi-working. If you feel that you are suitable and would like to be considered for this role, please apply before 23:59 UK time on the 19th May 2019 by selecting the Apply button. The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council's Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records