Senior Desktop Support Engineer, City of London

Our client is looking to recruit a Desktop Support Engineer on an ongoing contract basis to provide support to its large user community in its London Campus along with the deployment of new technology to the business. The successful candidate will be dealing with support issues escalated from their IT Service Desk function along with providing BAU systems administration and supporting the business on project-based requirements encompassing: - Performs installation, training, maintenance, troubleshooting, and repair of desktop technology hardware and software - Assists in the setup and operation of audio-visual hardware as required by the end user - Determine appropriate hardware and software based on corporate policy and end-user requirements - Respond to incidents within SLA or within a timely manner with an appropriate level of urgency, and follows up with customers on all issues - Disconnects move and reconnect desktop technology hardware for single user, multi-user and office moves - Roll-out, deploy and upgrade Desktop Devices using imaging tools such as SCCM - Assist in the administration and maintenance of technology infrastructure components - May assist in installation, maintenance, troubleshooting and repair of office telephony system - Uses corporate incident management system to record and track all support work - Maintains accurate hardware and software records for corporate assets Candidates will ideally: - Degree educated in a related IT discipline - Possess two years’ commercial experience providing IT support at Deskside - Hold formal Microsoft certifications (i.e. MSCDT, MCP, MCSE) - Good around technical knowledge of Operating Systems, Software, Hardware and Networks - Have excellent communication and presentation skills - There may be a requirement for the successful individual to work out of hours and travel to other sites to meet the need of the project. Rate: £180.00 - £210.00 per day (Limited/Umbrella) Location: Central London, United Kingdom Tenure: 3- 6 month rolling