Facilities Management Service Auditor, London

Facilities Management Service Auditor London Summary Facilities Management Service Auditor Location - Westminster London Salary: £32,000 We have an exciting opportunity for a Facilities Management Service Auditor to work with a leading Asset management organisation in London. Reporting to the Soft Service operation manager you will be responsible for day to day audits of all the Facilities Management (FM) services covering cleaning, catering, reception, asset management etc.. Duties include: Delivery of monthly performance reports on site audits, inspection and interrogation of IT systems Review helpdesk data, leading on extension requests Attending FM meetings including the Helpdesk Review and liaison with sub-contractors. On-site Audit of service delivery of sub-contractors to defined requirements and performance standards Inspections and electronic interrogation of Facilities Management software to verify achievement of agreed performance levels Co-ordinate audit/inspection results, analyse Helpdesk data, various returns, reports, etc. and take appropriate follow up on actions arising. Liaise as necessary with the FM service provider, their sub-contractors and as appropriate building users To build / enhance collaborative relationships at all levels of the business in line with BS 11000 Qualifications/Requirements Degree educated Previous Audit experience Experience within the defence, healthcare and PFI sectors would be an advantage Strong numerical accuracy Report creation and editing, including data entry Planning and organisation IT literacy (MS Office) Communication, both written and verbal Working with minimum supervision Methodical work practices Working to strict deadlines Creating presentations