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Business Intelligence Analyst, Baker Street
Job Summary:
Reporting to the Train Operating Company (TOC) Business Intelligence (BI) Team Leader in the Business Intelligence domain, the role is responsible for the reporting needs for the internal and external customer by utilizing the business standard BI toolset. As an analyst role, the role requires excellent analytical skills and the ability to derive measures and gain insight from large datasets to quickly identify trends and opportunities to maximize business value.
Whilst ensuring the customer has the correct data at the right time, the Business Intelligence analyst must also identify efficiencies and opportunities to improve the data retrieval and reporting interfaces on an ongoing process.
As a customer facing role, the post holder will need to attend customer service review meetings and lead the reporting of company's performance as well as recording and administrating actions arising from customer interactions.
Essential Job Duties and Responsibilities:
* Define, document and deliver technical solutions to minimize the manual reporting needs of the team.
* Head small internal projects or meetings, to develop solutions for use by the team, and also to find out the root causes of service failures and develop other reporting for customers.
* The candidate needs to have the ability to develop innovative cutting edge BI analytics that have real world import.
* Actively produce high quality analytics using BI reporting from the company toolsets.
* Take initiative in coming up with suggestions and proposals to the team regarding process changes and improvements, and to take charge in implementing these. It is important that they are able to appreciate the strategic direction of the wider BI and Service organisation, and able to direct their work accordingly.
* Responsible for the delivery of required existing Legacy reporting on a period by period basis.
* Maintains direct communication with external customers to ensure complete customer satisfaction and query resolution.
* Responsible for supporting the TOC BI Team leader with customer and departmental operations.
* Coordinate actions derived from the various TOC Service Review Meetings and progress actions.
* Remains up to date with latest enhancements and releases in the BI industry.
* Performs requirements gathering to further promote the use of BI across internal and external customers.
* File and Distribute ATOC (Association of TOCs) and TOC communications: Service outages, Settlements, Bulletins, Method Statements etc.
* Managing all aspects of small project variations; inc. developing and agreeing scope, determining cost, identifying and managing resources, assessing timeframes, reporting progress and closing.
* Identify actions to reduce costs associated with services, systems, assets or maintenance.
* Share, gather and assemble data from various departments inc. Service & Maintenance, Bids & Proposals, Workshop, Production Sustaining Engineering, Engineering, Field Operations, and Helpdesk System Engineering etc. relating to obligations to the TOC Contracts.
* In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by the supervisor/manager from time to time, as may be reasonably required of them.
Minimum Job Requirements:
Qualifications
Essential:
* Educated to Degree level in a technical discipline.
* Proven experience of BI tools, SQL and programming languages.
Skills/Experience/Knowledge
Essential:
* Proven experience in designing and developing reporting and analytics using the Microsoft Business Intelligence suite, including PowerBI or another industry leading BI toolset.
* Advanced Excel and Microsoft Office.
* Excellent written, verbal and communication skills.
* An understanding of database methodologies and how to query them.
* Ability to visualize data to allow simple interpretation of results.
Desirable:
* Proven experience of delivering full lifecycle BI reporting project within an organization.
* Previous experience in the management of contract variations
* Experience in the transportation industry
* Good understanding of field service environment and/or the Underground, Main Line rail or Bus
Set up your own Successful Virtual Assistant Busin, London
Would you like to start your own Virtual Assistant (VA) business? Work from Home, flexible hours and around family commitments. Perhaps you’re a Personal Assistant (PA), Executive Assistant (EA) or Senior Administrator looking to utilize your existing skills and master new ones. Perhaps you’re a parent with transferable skills looking to work around your family commitments.
Sarah Rugg, the Managing Director has run her own successful Virtual Assistant business for the last 14 years, making the move from the corporate world after having her two children. Sarah admits to making every mistake in the book and is now passionate about fast tracking people to starting their own successful VA business, without making the costly mistakes that she did.
Our step by step guide, 1:1 Support and outstanding package means we are pleased to be able to guarantee your success if you’re accepted onto the programme, or your money back.
We are looking for people across the UK to join us and start successful Virtual Assistant businesses of their own. This is not a franchise, it’s your business and you’ll run it your way.
Here at ‘My VA business’ we help you to realise your potential whilst navigating you safely round the potential mistakes and pitfalls you can make when starting your own business.
This opportunity has the benefit of fully flexible working hours around family, other commitments or another job.
Virtual Assistants charge on average £25.00+ per hour and you choose the number of hours you want to work.
We are a reputable, UK based company with many happy members. Our fabulous reviews are a testimony to the level of satisfaction we guarantee. You can be sure of our full support during every step as you build your own VA business.
A minimum investment of £1,995 is required with our most popular FAST TRACK package which includes Website, Logo & Branding at £2,995. This is a genuine opportunity (please see the testimonials on our website of some of the many happy clients who we’ve supported over the last three years. You can also view video testemonials on our you tube channel)
Who are looking for individuals who?
* Are self-motivated
* Have a Can-Do mentality
* Enjoy working on a diverse range of tasks
* Have a good level of focus and attention to detail
* Enjoy administration and possibly have other transferable skills
* Want to work flexible hours
* Have a learning and growth mindset
* Are willing to invest in setting up their own business
What we offer:
* Full step by step business set-up
* 1:1 Mentoring with Sarah
* Website
* Logo & Branding
* Confidence Building Programme
* Documentation Templates
* Client Profiling
* Full Launch Plan
* Client Legal Contract
* Chartered Accountant Support
* Sarah's Toolkit to Successful
* Guaranteed Success or Your Money Back
What can I expect as a VA?
* Average hourly rate of £25+
* Be in control of your working hours and what type of work you do
* Flexible hours around family / other commitments
* Work from home – No commute
* To feel valued
What to do next if you think this could be for you?
Just to be clear, this opportunity requires a minimum investment of £1,995 to set up your own Virtual Assistant business.
Please note that not all applicants will be successful. As we offer a money back guarantee, we have to be sure that we can help you build a successful Virtual Assistant business.
To apply send your
Experienced Finance Manager (Chief Accountant) - Local Authority, Enfield Town
We are looking for an experienced interim finance manager (chief accountant) for a local authority to cover a vacant post on an interim 6 month contract intially.
The chosen experienced local government practitioner as an interim manager will lead on the co-ordination of the 2018/19 closedown process and the production of the statutory accounts. Specific responsibilities will include:
*Promotion, co-ordination and management of the Corporate Closure of Accounts Programme, ensuring all tasks completed on time
*Identify & pre-empt any potential issues, problems and areas of non-compliance
*Regular progress reporting to Director Finance / Executive Management Team
*Attendance at External Audit Liaison Meetings
*Attendance at weekly Finance Manager Meetings
*Undertake training for staff involved in closing in closedown procedures and technical requirements
*Production, publication, inspection and audit of the Statement of Accounts, to include Single Entity Accounts and Group Accounts
*Co-ordinate a quality control review of the draft SoA prior to release to External Auditors
*Complete the Cycle 1 Whole of Government Accounts DCT
*Provide advice & guidance on technical accounting and reporting issues
*Lead on the External Audit of the Statement of Accounts
Candidates available to start prior to 4/2/19 will be welcomed.
This is a high-profile role which is pivotal in helping the client achieve its objective of completing a set of Code Compliant Statement of Accounts by the Statutory Deadline of 31st May 2019. Day rate will be subject to negotiation per day based on relevant experience and the degree to which the successful candidate is able to contribute to this objective. It is envisaged the contract will run from mid-January to July. Exact hours / days are flexible and can be agreed informally.
The closing date for this role is midnight on the 17th January 2019
Please contact Mathew Maddison on 0116 2755
LEGAL Secretary/Executive Assistant (Commercial/Residential Property), Mayfair
LEGAL Secretary/Executive Assistant (Commercial/Residential Property).
We are currently recruiting Legal Secretary/PA/EA, with extensive experience in the commercial/residential property sector to join a New Law Firm, based in prestigious Mayfair.
The role will require an extremely smart, personable and articulate individual. You will be proactive, talented, and hard-working, with excellent attention to detail and the ability to stay calm and organised, when working under pressure. You will provide the full range of secretarial support to the lawyers, including digital dictation, filing, document amendment / creation, diary and travel arrangements etc., as well as client liaison. Experience of setting up a new office / office systems is highly desirable.
Role Responsibility
1. Managing diary appointments and arranging both internal and external meetings.
2. Dealing with clients, agents etc. by phone, taking messages and general calls.
3. Making travel and accommodation arrangements for fee earners.
4. Reconciling expenses.
5. Digital dictation (audio typing), including preparing and amending documents.
6. Creating/amending/comparing documents, e.g. precedent documents, leases, licences, contracts, transfers etc.
7. Engrossing and binding documents ready to send out.
8. Attending to SDLT returns, property searches and office copies, and requesting uploads of documents to the various client extranets.
9. Maintaining client matters: opening new files, arranging conflict checks, archive completed files.
10. Dealing with a range of client specific billing requirements and generating bills.
The Ideal Candidate will have demonstrable experience and skills in the following areas :
1. A minimum of 5 years’ previous legal secretarial/EA/PA experience
2. Extensive experience in Commercial and Residential Property field.
3. Strong IT systems skills - (including full proficiency with Microsoft Word, Excel and PowerPoint.)
4. Experience of MS Outlook for emails and diary management.
5. Experienced with copy and audio typing (digital dictation). Minimum accurate typing speed of 65 wpm.
6. Experience of using a document management system.
7. Client care expertise
The following experience would be advantageous:
1. Experience of setting up a new office/ office systems
2. Experience of Laserforms
Candidate specification:
1. Excellent accuracy and attention to detail,
2. Sound organisational skills, flexibility and ability to work under pressure
3. Excellent communication skills and telephone manner, with impeccable spoken and written English.
4. Customer focused
There is a flat hierarchy within the organisation and as a highly valued member of the team the Firm will ensure that your hard work is recognised appropriately.
Core working hours: 09.00 – 17:30, Monday to Friday. (Needs some
Area Supervisor, London
Benefits
* Salary up to £40,000 per annum + Commission Scheme
* Company Vehicle and Fuel Card
* Mobile Phone, Laptop and Tablet
* Covering the London Area
Job Summary:
It is intended that you will be responsible for the day to day supervision of the Field Engineers under your control. You will need to be fully conversant with all aspects of their work in order that their activities can be co- ordinated to both the benefit of the Company, yourself and the Field Engineer.
Key Responsibilities
* Customer Service Call Desk & Engineer Despatch Desk. You will be expected to liaise with the above operatives on a day to day basis to ensure that your Team is performing.
* Administrative Documentation, to be conversant with all aspects of the administrative activities associated with the smooth and successful running of your Team.
* Computer Control and Data Processing, you will need to be fully conversant with the service file program, being able to access and understand the information stored. To be aware of the service filing and project filing systems and aware that all information and notes relating to any problems are filed on the respective file.
* Engineers Paperwork, to cover all aspects, from the correct production by your Engineers to the timely return and processing for accounting and commission purposes, achieving a higher level of return on Customer invoicing and reduced level of account query and complaint.
* Terms of Engagement, to be conversant with all aspects of staff engagement and effective implementation and monitoring. You will be expected to participate in both the physical and administrative elements of any disengagement at Diamond Road.
* Service Sales and Renewals, to ensure that every effort is made to achieve an effective renewal and where applicable implementation of new service contracts.
* Vehicles, be aware of the maintenance procedure and control, inclusive of all insurance aspects and implications thereof. To ensure that productivity is not lost due to maintenance requirements.
* Customers Accounts, be familiar with our accounting process with regard to both premium services and in general. To ensure that every opportunity is taken to effectively collect outstanding accounts by using requests for further services or breakdown attendances as “bargaining chips”.
* Routine Service Requests, you will be involved in the allocation of RSR’s associated with your geographical area and the Field Engineers within your Team.
* You will be expected to participate in the preparation of the Standby Breakdown Roster and Duty Supervisor Roster.
* It will be your responsibility to ensure that regular training of your Team members is implemented.
* Financial Planning and Reporting, to produce forward projection figures for future financial periods with regard to turnover, and once committed to apply yourself and your Team to achieving and improving these targets.
* Customers Complaints, all Customers service complaints and service account queries will be brought to your attention for your Area.
* ISO9002 - BAFE, It will be your responsibility to ensure that the same high standard of service, approval acceptance and British Standard inspection is maintained for your
Associate Director - Rail, London
Would you welcome the opportunity to work for a company that offers a progressive environment of experience and continued development and prides itself on its positive attitude, excellent communication and ability to delivers on promises? If these values are important to you then this could be the opportunity for you.
Our client is a long established, international and award winning multi-discipline engineering consultancy with ambitious plans for growth. They are looking for an Associate Director to join their expanding rail team in London.
The main purpose of the role is to provide support to the directors in the leadership and operation of the rail team through strategy, effective team leadership and the provision of sound technical and commercial advice.
Requirements:
* Hold a degree in structural or civil engineering
* Chartered Engineer IStructE or ICE preferred
* Excellent numerical verbal/written communication skills
* Ability to demonstrate experience and expertise in the operation of a consultancy environment in the rail or civils sector
* Confident in undertaking business development activity and client management
* Commercially astute
* Ability to develop relationships
* Ability to take ownership and responsibility for the work of others
On offer for the Associate Director:
* A competitive salary and excellent benefits package
* Annual performance related bonus
If the above sounds like the opportunity you have been waiting for then please send your CV to Graham
Principal Civil Technician, London
Are you ready to make the next exciting move in your career?
If you would like the opportunity to join a leading, multi-discipline business this is an opportunity not to be missed!
My client, are currently seeking a Principal Civil Technician to join their Infrastructure team in London. If you are an experienced, enthusiastic Civil Technician with excellent leadership skills – we want to talk to you!
You will be required to expand the current teams profile and capability, working on a variety of projects from inception through to detailed design.
There are many benefits on offer for you including flexible working. You will be supported in your personal development and encouraged to build on your current skillset and qualifications.
Requirements of the Principal Civil Technician:
* Proficient in AutoCAD, Civils 3D and PDS – preferable
* Excellent leadership and interpersonal skills
* Experience in traffic signage, road marking and highways schemes
* Knowledge of standards and codes of practice
* Confident in presentation preparations, along with co-ordination of planning and infrastructure data
On offer for the Principal Civil Technician:
* Salary up to £45-48k
* Healthy work-life balance with the opportunity to explore flexible working arrangements
* 25 days holiday plus bank holidays
* Career progression
* Private medical insurance
If you think you have the ability to help lead some of the most cutting-edge projects, please contact Graham Ventham for more details on (phone number
Director of IT – Independent School, SW London, Twickenham
Director of IT – Independent School, SW London
up to £60,000 (plus lunches, sports club, health & pension etc.)
Full time – permanent position
Closing date: Friday 25th January 2019
Our client, a prestigious independent school with over 1,000 pupils have recently embarked on an ambitious, long-term digital strategy and are now looking to appoint a Director of IT to lead the IT Department through this period of development.
As the Director of IT, you will be responsible for developing and implementing the school’s digital strategy plus managing effective and efficient IT support to the school’s teaching and administration departments.
You will also be responsible for setting the school IT strategy and setting annual budgets, managing external suppliers and contractors, ensuring IT software and hardware are cutting edge and robust, and ensuring that the School IT systems meet the needs of both the staff and pupils at the school.
To be considered for this position, you must be a highly motivated and experienced IT professional, with excellent team management skills, capable of interfacing effectively with service users and of delivering a high-level IT strategy in addition to ensuring that day-to-day IT services are maintained at a high standard.
Any experience of the following will also be highly desirable:
An Honours degree or equivalent and demonstratable IT training qualification
Managing staff in an IT Support team
Windows 10 based network.
Office 365 and the use of Cloud services
iPads, Surface Pros and Chromebook class sets.
If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to (url removed)
This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.
Closing date: Friday 25th January
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