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Care & Support Assistant - Learning Disabilities, NW2
Care & Support Assistant - Part-Time Opportunities - 18.75 hours per week
We have a new and exciting opportunity to be involved in One Housing first Learning disability service located in West Hampstead.
The Role
We require experienced Care & Support Assistants who are also enthusiastic and motivated to be involved in our new Supported Living service in the London Borough of Camden.
We are looking for individuals who have experience of working with people with a Learning Disability
The successful individuals will have the ability to work consistently with the customer’s that they will be supporting. Working in a person centred way with the intention of empowering people to make decisions and become an active member of their community.
As a Care and support assistant you will be responsible for the day to day support of the customers whilst building and maintaining relationships with families. The post holder will have the ability to grow and develop within a flexible staff team to ensure delivery of the required outcomes for this service.
Role Requirements
* We are looking for individuals who have experience with Learning Disability/Vulnerable adults in a supported living setting.
* Ability to create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence and potential employment.
* Provide customers with personal care as and when required.
* Assist in the delivery of a high quality, person centered care and support service which reflects best practice and adheres to all relevant legislation and performance standards.
* In accommodation based services, liaise closely with the Housing Management Team to identify problems with Housing Benefit payments, review rent collection and address other tenancy-related matters.
* Actively participate in supervision, appraisal sessions as well as staff meetings and support planning meetings.
* Flexible to work throughout 7 days and sleep ins.
About Us
One Housing helps people to live better by providing high quality homes and care across London and the South East. We manage approximately 16,000 homes and have plans to build 3,500 more by 2020. We also care for over 11,000 people to help them live independently.
We work hard to make a positive difference to our residents’ lives by promoting aspiration, independence and well-being through a range of training and support services.
We are delighted to join g15 and play our full part in helping to address the housing crisis in London.
One Housing values the diversity of our workforce and we welcome job applications from all parts of the communities which we serve.
Next Steps
If you feel you meet the above criteria for this role please apply now, attaching a copy of your CV and a supporting statement explaining why you meet the requirements and how your skills and experience match those outlined for the position.
Hours Available: Part-Time (18.75 hours per
Sales Assistant, N1
Sales Assistant
HRS Invictus is looking for 10+ Sales Assistant available to start immediately as Christmas and the New Year is looking to be very busy!
No sales or customer service experience is required because we offer product training workshops, ongoing guidance and support.
We’re simply looking for people that:
* Are over 18 years of age and eligible to work in the UK
* Can commute to Islington, N1 London on a daliy basis
* Have great desire to provide excellent customer service and hold exceptional communication skills
Our primary clients are multinational companies who are market leaders in their field. They believe in providing the best value to customers by offering competitive pricing and innovative products backed by good service. Over the past few years, they're grown rapidly and they want their Sales Assistants to help them grow even faster!
We help them increase their market share and brand awareness throughout London. We provide new customers for them on a daily basis through face to face customer transactions. This allows us to explain their options clearly, answer questions and complete necessary contracts.
Sales Assistant Should:
* Enjoy working with customers, and have an outgoing personality to attract customers’ attention
* Be able to work independently and as part of a team
* Have an interest in sales, customer service, HR, Administration
* Take pride in their work ethic
* Be available for full time hours ideally
* Dress smart and have a professional attitude
In the next 18 months, we'll be expanding into additional markets, so growth opportunities will be available for people to lead and manage campaigns, sales assistants, and clients. We have a fast-paced, structured Business Development Programme in place for people that produce results and have an interest in growing in our industry!
SEND YOUR CV TODAY - We have multiple spots to fill, but we've already begun the selection process!
Please send your CV to our HR team through the online application process. We aim to contact successful applicants within 1-3 working days via email or phone (so please be sure to include your current contact details).
* Top applicants will attend an unpaid trial day however we aim to offer immediate commencement dates for successful applicants! (20-30 mile radius)
* Events, B2B & B2C residential (door to door) campaigns - so opening not office based
We believe in conducting all of our sales and promotions face to face to provide a more personalised approach to finding new customers and at the same time improving the customer experience. If you agree, you could be our perfect match. All Sales Assistants will work on a self-employed basis and have an uncapped commission only earning structure and advancement opportunities are all based on performance. Our team tell us this makes us a top company to work for because you are rewarded on your value and hard
IT Helpdesk Analyst, Harefield
IT Helpdesk Analyst (First Line support)
Location: Harefield
Salary: Competitive
Role Overview
My client has an exciting opportunity for a first line support analyst to join them on a permanent basis at their location in Harefield Middlesex. You will be joining the IT Helpdesk to provide support to the business users across the UK. As the first point of contact for all incoming calls and e-mails you will need excellent customer service skills and be a team player.
There is plenty of opportunity here to grow in your career and progress within the organisation. Reporting into the IT Service Delivery Manager you will work with the team to ensure all requests are resolved following standard guidance and troubleshooting procedures.
Main Duties and Responsibilities:
Gathering specific problem information and logging tickets for all issues/requests.Assisting with basic technical issues (e.g. changing passwords/access rights, printers, desktop accessories, desk telephones and mobile devices). Monitoring Helpdesk queue and proactively updating customers.Provide efficient administration for the IT Helpdesk including order management, dealing with equipment suppliers, tracking equipment and reporting. Manage the process for joiners movers and leavers of the business including sourcing hardware and setting up software requirements, disabling accounts and arranging return of equipment. Maintaining the asset database.Raising purchase requests for hardware and software. Creating and maintaining IT documentation and be pro-active in developing new systems to meet the changing needs of the department.
Skills and Knowledge
The Essentials
* Excellent customer service skills.
* A very patient person with empathy.
* Excellent communication skills and the ability to multi-task in order to carry out the job effectively.
* Exceptional interpersonal skills.
* Good prioritisation skills.
* A very creative person who can focus on getting the job done.
* Ability to analyse problems quickly and offer solutions.
* Able to work on their own initiative, within established procedures and as part of a team.
* Methodical in their working practices.
* Ability to develop new ideas.
* Good all round administrative skills.
* Previous experience in an IT Helpdesk environment.
* Able to interact with customers from all levels of the business and translate technical jargon to non-technical people.
* Experience of troubleshooting network issues.
* Familiar with PC/laptop imaging technologies.
* Understanding of desktop security, anti-virus, and anti-malware.
* Experience of administering Active Directory, Exchange, Microsoft Windows 7 and 10, MS Office 2016.
* Familiar with mobile telephony (knowledge of both Android and IOS operating platforms, ability to navigate users around functionality, block devices and add features in an MDM platform).
The Desirables
* Technical skills particularly in maintenance of IT equipment.
* Understanding of Microsoft domain and Microsoft packages.
* Ability to motivate people to reach common goals.
* Good negotiator.
* Good team player.
* GDPR aware.
Education
You will hold the relevant vocational qualifications or have previous experience in a similar role.
If you feel you have the above skills and attributes I would love to hear from you. Please apply via the website in order to be considered for this
Qube Support Assistant - London, London
Qube Support Assistant - London N3
Salary: Negotiable
The company
Our client is a leading well established Property management company with over 30 years` experience based in London and dealing with property in London and the Home Counties.
The Role
Assisting in the support of the Qube Property Management Software system and ensuring its smooth operation .Document creation and internal training will also form part of the role to help maintain and improve the service across the group .A flexible attitude to working and the ability to travel to other group locations will be required.
Essential Requirements
Excellent It skills
Interpersonal and team working skills
Analytical and problem solving
Key Skills
Qube Property Management software skills a distinct advantage
Word and Excel skills to a high standard
Flexibility and willingness to be involved new systems, applications and technology
Time management and planning skills
The ability to work under pressure to tight deadlines
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations
Qube Support Analyst - Finchley, London or Salisbury, London
Qube Support Analyst - Finchley, London or Salisbury
Salary - Negotiable
The company
Our client is a leading well established Property management company with over 30 years` experience based in London and dealing with property in London and the Home Counties.
The Role
Supporting the group`s business systems and the Qube Property Management System .The role involves system maintenance , release testing, documentation and training .You will be expected to work on improving the IT systems across the group and the position will require flexible working and travel to other group locations .You will be assisting in resolving support queries group wide and ensuring the continued improvement and upkeep of the systems
Essential Requirements
Qube property management software experience would be a distinct advantage
Excellent general IT skills
Development and streamlining of processes
Interpersonal and time management skills
Working under pressure and to tight deadlines
Key Skills
Accuracy and attention to detail
Analytical and seeking resolution and improvement
Ability to train others
Good team and interpersonal skills
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations
Client Accounts Manager - London N3, London
Client Accounts Manager - London N3
Salary - Negotiable
Key words: Client Accounts Manager, Accountant, Accounts Manager,
The company
Our client is a leading well established Property management company with over 30 years` experience based in London and dealing with property in London and the Home Counties.
The Role
An exciting opportunity has arisen to join the team as a Client Accounts Manager. Working as part of the management team you will be responsible for supporting, guiding and advising the accounting teams and will report to the Head of Client Accounts. The role involves assisting with the implementation of systems and procedures to ensure the smooth and efficient running of the department and adhering to deadlines while actively seeking continuous improvement and development of the department.
Essential Requirements
You will hold an Accounting qualification and have excellent knowledge of all aspects of Accounts and relevant legislation and guidance including budgeting, treasury management, purchase ledger, billing and credit control. A minimum of two years` experience of managing and mentoring a team. Be able to demonstrate a good knowledge of Microsoft packages including Word, Advance excel and Outlook. You will also demonstrate excellent communication skills both written and verbally to enable you to work closely with external business partners and clients.
Key Skills
Accounting qualification - ideally ACCA/ AAT/ CIMA
Minimum 2 years post qualification experience
Excellent knowledge of Accounts and relevant legislation and guidance
Sound knowledge of Year end Service Charge Accounts and relevant legislation and guidance is desirable
Experience of support service (Treasury/purchase/sales/credit control)
Experience of working within a residential block management environment is desirable
Experience of using QUBE Property Management System is desirable
Minimum of two years managing and mentoring
Clear and concise communication skills both verbally and written
Use of Microsoft packages
Exceptional organisational skills and ability to work to deadlines
An effective team player
Methodical and a good eye for detail
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations
Industrial Door Engineer, London
This position will suit Engineers/Technicians with a passion for plant and large lifting equipment. Our client uses their expertise as a manufacturer of magnificent and spectacular large-scale lifting equipment to provide users of all lifting equipment (e.g. Construction, Warehousing and Docks) with reliable, safe and economic service solutions for their cranes and lifting plant.
Due to increasing demand, we are looking for Industrial Door Engineers and Technicians to join the existing London team in providing an installation service and maintenance of industrial doors and docking equipment to all customers.
Commitment to your personal growth is paramount and you will enjoy a whole host of benefits with this position; including a Company vehicle, laptop, mobile and full PPE. On top of a very attractive salary where you are paid from leaving home you will enjoy regular paid overtime and a generous bonus scheme. We respect and admire our client because of how they look after their people - generous contributory pension, life assurance scheme, share save scheme and on going specialised training are among the host of benefits to you.
In return we ask that you are apprentice trained (or equivalent) and fully conversant with a varied range of products within this industry; that you have basic electrical knowledge and experience within the door industry. You will be physically fit and enjoy customer contact as you will be seeing quite a few of them in your day!
If you want to become part of a modern technology leader and work with a Company who hold excellent Company working practices close to their heart then please apply today - we look forward to hearing from
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