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Customer Experience roles at Heathrow Express, Heathrow
CUSTOMER EXPERIENCE ROLES AT HEATHROW EXPRESS
MAKE GETTING HEATHROW EXPRESS’ CUSTOMERS TO THEIR DESTINATION PLANE SAILING
CUSTOMER CONCIERGE- Heathrow Airport, London Paddington and on-board.
Heathrow Express is the fastest way to travel between London Paddington and Heathrow, that’s why over 18,000 passengers a day choose to travel on their service. Heathrow Express is Britain’s busiest airports only dedicated non-stop rail service with a journey time of just 15 minutes between Heathrow Central and London Paddington.
We are looking for Customer Hosts and Concierges that are brand ambassadors and offer passengers a warm welcome to London and will be required to share your knowledge whether it’s helping them find their terminal or giving directions to London landmarks.
As you can imagine, the safety of passengers is top priority. With this in mind,
Heathrow Express will give you thorough safety and security training. What you will need is great communication skills and a passion for delivering excellent customer experience. Once on-board, you’ll find this is a role that offers real variety and job satisfaction- Not to mention excellent career development opportunities within the business!
Speed and service is everything to our customers and as a Customer Concierge, you'll be challenged to offer the best airport service in the world. You’ll have a big impact on their customers as their first impression of Heathrow Express, delivering sales through service in our retail zones and ensuring they enjoy a relaxed journey on board.
People with sales and service experience, ideally from a retail or hospitality environment, will thrive in this dynamic role where you’ll enjoy lots of interaction with people from all over the world. And you'll find yourself part of a company with a 20-year history in excellent customer service which is ready to support your career development in an exciting place to work.
Salary of 20.500/annum increasing to £21.366 on successful completion of probation period
ProActive Rail is Heathrow Express’ recruitment partner and will help get you off to a flying start!
Would you like to apply to this
Deputy Manager / Clinical Lead - Luxury Care Home – Orpington, Orpington
Deputy Manager / Clinical Lead - Luxury Care Home – Orpington
We are looking for a dedicated Manager to join our management team in leading this flagship service - a 75 bed luxury home offering the highest levels of support to its residents through personalised residential, nursing and dementia care. Baycroft Orpington is the first in a new brand of Luxury Care Homes and Senior Villages.
Our new home has been launched with the aim of developing a service attuned to the individual needs of each resident, and a place where they are proud to call home. We believe in investing in the products that enable our staff to deliver efficient care in the most effective and discreet way. We also recognise that in order to deliver a high quality service for our residents, we must create a supportive and happy environment for our staff.
The Role
As the Deputy Manager/Clinical Lead, you will work closely with the General Manager in the day to day running of the home, delivering 24 hour personalised residential, nursing and dementia care. You will help to inspire and lead a team of passionate, committed and skilled care professionals and support them to become the very best they can be day after day. As a beacon of the Baycroft brand you will also work to ensure that exceptional care and support is at the heart of everything we do so that we can ensure we are enabling our residents to live happy and fulfilling lives within a warm and welcoming environment.
Knowledge, Skills and Experience
You will ideally have worked within a similar setting before and come from a clinical background as either an RGN or RMN. You will know the difference between good and great care and always opt for the latter, because at the end of the day it is our residents that come first. By setting the bar high, you will continuously motivate your diverse team, acting as a role model in everything you do.
What we can offer you
* Fantastic induction, training, and ongoing support
* Company uniform
* Free Parking on site
* Opportunities to progress your career within One Housing
* Employee Recognition Scheme
* Pension contribution
* Health and dental cover and eye care vouchers
* Meal provision
* A host of other benefits, including discounts at major retailers and high street stores, childcare vouchers and Cycle to Work scheme
* DBS Cost covered
About Us
Baycroft create luxury care homes and senior villages, designed to cater to the varying and individual needs of all our residents. Our aim is to develop homes and villages that you are proud to call home.
Baycroft was created by One Housing – one of the UK’s largest housing associations. With over 50 years’ experience, managing 16,000 homes in the South East, One Housing is London’s largest provider of care and support services to people with complex needs.
One Housing values the diversity of our workforce and we welcome job applications from all parts of the communities which we serve.
If you feel you have the skills and experience to excel in this position, please apply to this
Carpenter / Store Re-Fit, Battersea
My Client is looking for 4 experienced joiners for a 3 week project . On going work from Candidates prove there skill set and your worth on site. The project starts on the 3rd of Spetember 2018 first location is Battersea then Chelsea and Hampstead.Shop store Re/Fits
If you have the experience and relevant quilifcation contact us today
Must have own tools
Valid CSCS card
Paediatric Nurse - Harley Street - £29,000, London
Paediatric Nurse
Harley Street
up to £29,000
We have an exciting opportunity for a NMC Registered Paediatric Nurse.
The role is based on and is a result of the expansion to a existing urology practice looking to expand their Child Development Service over the next 12 months. This will in turn create new opportunities for career development.
You must have a RSCN or RN Child qualification. Training and development is highly encouraged and supported.
The salary on offer for this role goes up to £29,000 for a 37.5 hour week.
Shifts will be between 8 AM and 8 PM. The standard working week is from Monday to Friday and there is an overtime rate if you work Saturday. There are also options to work a 4 days week.
Lifeline Permanent are a Specialist Healthcare Agency recruiting for Permanent positions. We are a NHS Framework Compliant supplier and a preferred partner to some of the largest private healthcare organisations across the UK.
If you would like more information on this, or other, opportunities, call and speak to Scott Blackledge on 02037942272 or email
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RMN Ward Manager, South West London
RMN Ward Manager
£37,000 to £45,000
South West London
We are looking for an enthusiastic and experienced Ward Manager for a busy and dynamic Acute and Addictions Service.
This role involves the planning and co-ordination of the quality and management of nursing care, patient care and the clinical environment plus responsibility for staffing, rota management and being part of the on-call rota. We are seeking a candidate with detox and additions experience. This role includes participating fully with the multidisciplinary team, undertaking direct patient care where necessary and ensuring the ward complies with statutory regulations, current legislation and meets quality standards.
Ideally, you will have experience of working with private patients as well as developing the service further.
You must have a valid NMC Pin and 5 years experience (preferably in a similar environment) to be considered for this position.
In addition to general salary, there are also excellent benefits including subsidised meals, onsite free parking and free staff gym.
Lifeline Permanent are a Specialist Healthcare Agency recruiting for Permanent positions. We are a NHS approved supplier and a preferred partner to some of the largest private healthcare organisations across the UK.
If you would like more information on this, or other, opportunities, call and speak to Scott Blackledge on 02037942272 or email
We wanted to let you know we've updated our Privacy Policy here: (url removed)
Your privacy is very important to us, and we'll only ever collect your information for the reasons stated in our Privacy Policy
Maintenance Engineer(Windows and Doors), Swanley
Who Are We
Opportunity to join a nationwide company who are looking to recruit a Maintenance Engineer to join their busy and successful team based in Swanley. This team requires a Maintenance Engineer, Handyperson or Service Engineer, with window and door experience or knowledge. The Maintenance Engineer is an essential role to rectify product and installation related faults for Anglian installed products, throughout our excellent 10-year warranty guaranteed period.
What the Role is
Visiting customer homes, identifying the fault and taking the appropriate action to rectify
Making timely repairs or installations, championing Anglian customer service- always
Making sure optimum stock levels are maintained
Identifying and communicating to us, ensuring Continuous Improvement cycle continues
Completion of paperwork and accurately inputting data on our systems
What We Need
People with a passion - For the products we sell and for the work you do
Communicators- Talking to your team, manager and most importantly our customers
Prioritise- Identifying what jobs take priority for the benefit of the company & customers
Time Management – Completing each job in a timely, “Right First Time” approach, every time
Pride – Have pride in your work, can remain focused and motivated – always
What We Offer
Full In-house Training
Competitive Salary
Call out Bonus
Van (for business use only)
Pension
You will have a minimum of 2 years’ experience (or relevant qualifications ) fitting uPVC, Wood or aluminium home improvement products. We reward our staff well and you will have the opportunity to progress in a successful company. We are looking for individuals, we want the best, we are looking for you.
Case Investigation Officer/Paralegal, Central London
Do you have investigative experience?
Do you have experience of taking witness statements?
Are you highly motivated and resilient?
If yes, then we want to hear from you!
This healthcare regulatory body are urgently seeking a Case Investigation Officer to be responsible for the timely and proportionate investigation of allegations.
Duties will include
Conduct witness interviews and draft witness statements
Conduct enquiries as outlined in the investigation plan
Continually review and analyse evidence, allegations and key facts of the case.
Investigate and progress an allocated caseload of cases through their life cycle
Liaise with Head of Team to determine cases that might attract media or political interest
Act as named point of contact for registrants, witnesses and other stakeholders
Identify risks and complexities within the cases
Maintain databases
Attend and participate in team meetings
Requirements
Experience of managing caseload type activities and handling competing priorities
Experience of taking witness statements
Demonstrable investigative experience
Experience of working in a complex office environment
Experience in a regulatory body would be a bonus
Transferable experience i.e Criminal Law, Clinical negligence, Insurance Law is advantageous
Well-developed analytical skills
Able to understand and interpret current case law and complex legislation
Well-developed communication skills
Able to take accurate notes in meetings and have good drafting skills
Well organised and able to problem solve
This is a temporary position to start immediately for 6 months so commitment is a must!
Ritz Rec Emp Bus
London - Safeguarding Team - £43k & Great Benefits, London
Qualified Social Worker - London - £43k
I am currently working with numerous Local Authorities across London, as they are currently looking for Qualified Social Workers who have completed their ASYE, to be considered for their service. They are able to offer the right candidates up to £40k a year on top of an excellent work/life balance, further training in the field and consistent supervision while in post.
You will need to have worked in a statutory service since qualifying as a Social Worker, while they are able to offer posts within either MASH, Assessment, Safeguarding or Looked After Children. Experience within more than one of these fields will give you the opportunity to be considered for more than one service.
The clients I work with offer extensive and speedy feedback during the application process, while also being able to offer great training while in post and a supervised caseload while you settle in to your new position.
If you would be interested in a permanent Social Worker role in London, please do contact Luke Gurrey on 0207 940 2100 or (url
Civil Engineer, City of London
Opportunity for an experienced civil engineer to join the civils team of this successful consultancy in their London office.
They are seeking candidates who are confident and motivated, with good technical and client facing skills who can support more junior members of the team.
You will work closely with the director and associate director in the team, focusing on successful project delivery.
Previous experience should include:
* pre planning reports
* flood risk assessments
* drainage assessments
* roads and drainage design
* earthworks and retaining walls
A confident communicator who can attend client, project and Local Authority meetings.
Software knowledge should include AutoCAD and Microdrainage.
The team have a high project workload which covers a wide variety of schemes across a broad sector base including residential, commercial, industrial, healthcare, education and retail.
For further information please contact Graham Ventham on 01728
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