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Rail Product and Operations Specialist, Fleet Street
Railbookers specialises in tailor-made European and worldwide city breaks and holidays by train.
We are looking for talented people that thrive in a fast-paced environment. The successful candidates will play a fundamental role in supporting our inside sales team and our customer base. The ideal candidate must be comfortable making and receiving dozens of calls per day, working as part of a team, responding to customer service inquiries and meeting deadlines.
The main focus of this position will be servicing inbound calls from customers who need assistance with existing reservations. This is a great opportunity for someone who would like to enter or further their career in the travel industry.
Duties and responsibilities
• Take phone calls from direct customers and outside agencies both prior to and during travel to resolve any outstanding travel-related issues.
• Make outbound calls to alert passengers to schedule and reservation changes.
• Manage changes to itineraries – working with vendors and suppliers as needed.
• Responsible for monitoring shared inboxes, responding to customer inquiries via our website & email.
• Monitor and quality check reservations, logging any and all discrepancies and alerting management.
• Work as member of our Customer Care Team resolving customer issues and complaints post-travel.
• Work with suppliers to confirm rooms above allotment and special requests.
• Responsible for issuing tickets; including exchanges, refunds and schedule changes as needed.
• Process documents, including invoices and other communications to our customers and suppliers.
• Accurately manage all hotel inventory stop sales and reporting.
• Process all inquiries and provide troubleshooting with regards to inventory for internal call centre
• Research alternative accommodations impacted by schedule changes and passenger requests.
• Perform other duties as required. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
Qualifications
• Excellent customer service and fluent English verbal and written communication skills.
• Strong organisational and problem solving skills.
• Prior travel industry experience helpful but not required.
• Ability to prioritize multiple tasks and meet deadlines.
• Computer proficiency in Microsoft Office.
• Focus on accuracy and quality.
Remuneration
Job Type: Full-time
• Staff Incentive scheme
• 20 days holiday (with 1 extra day awarded for each complete year of service up to a maximum of 25 days)
• Work place pension and cash health plan
• Familiarization Trips (Get paid to experience our holidays)
Hours of work:
Monday to Saturday 37.5 hours per week on a rota system working 5 days out of every 6
How to apply:
Submit your CV and covering letter outlining why you are suitable for this role and details of destinations that you have travelled to.
Due to the high volume of applications that we receive, we are regrettably unable to personally reply to them all therefore, we will only contact you if your application is successful.
AGENCIES – PLEASE NOTE THAT WE ARE NOT CURRENTLY ACCEPTING APPLICATIONS VIA RECRUITMENT
Marketing and Admissions Manager, Twickenham
Marketing and Admissions Manager - Independent School
Location: Near Twickenham
Start Date: June or September 2018
Contract: Full Time
Salary: Excellent and dependent on candidates experience and qualification
The Client;
I am currently supporting an Independent school, based near Twickenham, to recruit Marketing and Admissions Manager. The school is a senior boy’s school, with excellent facilities and resources. To be considered for the position of Admissions and Marketing Manager, you would need to be highly organised and have previous experience of working in a busy environment and ideally within a school/college environment, or a good track record of working within a customer facing role.
Essential Personal Specification & Skills
The Marketing and Admissions Manager is responsible for conducting the administration of the domestic admissions process; carrying out a Registrar role, in the admissions of students to the College.
Person Specification
Qualifications & Experience:
* Experience of working in school/college environment, or a customer facing environment
* Certified at the enhanced DBS level (check undertaken prior to employment)
* Understanding of an admissions process
* Proven organisational, communication and team skills
* marketing experience )within an educational environment an advantage)
* Excellent communication skills
* Effective judgement and decision making abilities
* Meticulous attention to detail
* Strong IT skills (including MS Excel, MS Word, MS Outlook & ideally SIMS)
* Excellent English language written and verbal skills
* Energy, stamina and a sense of humour
* Ability to build and develop a wide range of working relationships
* Very well presented
Desirable; experience of admissions
* AMDIS Qualification, experience working within a school, experience of managing a Facebook Page, or social media
Candidates are encouraged to share their details as soon as possible, to allow for a thorough recruitment process.
The school has a strong ethos of student welfare therefore any successful applicant will undergo a full enhanced criminal record check (DBS).
If you do have the relevant requirements and would like to be considered for this job, please send through your CV to Usma at
Connaught Education - The Independent Schools Specialist
Connaught Education is a trading brand of Connaught Resourcing and operates as an Employment Business and an Employment Agency. We are a committed equal opportunities employer who respect and value cultural diversity. We are committed to supporting the welfare of children and young people. In support of current Safeguarding legislation we will carry out background checks and an Enhanced DBS Disclosure as part of our recruitment and selection
Admin Assistant, Perivale
Admin Assistant – Temp to Perm Contract
Perivale
Salary up to £23,000 depending on experience
Our client a rapidly expanding civil engineering company based in Perivale requires an Admin Assistant to join their busy team on a long term temporary contract with the strong possibility of been a perm job.
Key Tasks and Responsibilities
• Answer all calls politely & efficiently & transferring calls & taking messages where necessary
• Sort all incoming & outgoing post & faxes & emails
• Co-ordinating stationery orders for Manchester/London/Ilford (seeking best price from the agreed suppliers – Lyreco/Office Works)
• Handle & record all courier & office deliveries – keep a register.
• Maintain stock levels for company stationery stores & kitchen areas & ordering cleaning supplies.
• Responsible for daily Milk Orders.
• Co-ordinate Rota for Reception cover during lunch time.
• Provide refreshment for clients.
• Ensure all staff use fobs to enter and exit the building.
• Ensure all staff/visitors sign in/out.
• Adhoc Admin tasks
• Watering plants
• Emptying and filling the dishwasher morning and evening.
• Print New Starter Packs.
• Set up a working register on what packs have been sent in, by whom, name of applicant, date in, and missing info/syrinx/scanned/filed.
• Check the packs as new packs come in – chase for any missing information – log to be kept.
• Pass any training forms that have been completed to Training Co-Ordinator.
• Set up folders on Syrinx for new starters.
• General Printing and Admin Duties on requests.
• Task Briefs on syrinx - when not busy
Important note: This is a broad description of this position but it is not intended to be a complete list of task or responsibilities. Neither should this be taken as part of any contract including the job holder’s contract of employment. In addition to the above duties, the job holder is required to carry out any task reasonably requested of him/her from time to time.
Warehouse Operative, Hounslow
MH Recruitment Limited are looking for experienced Warehouse cargo Operatives to work in the Heathrow area.
We are currently looking for team members to join us with immediate effect. Full training given to the right candidates .
Our client is based in the Heathrow area and are a leading cargo handler within the industry. We ideally require previous experience in working within a Cargo warehouse environment, Building and breaking pallets and be able to demonstrate a knowledge of general warehouse duties.
The shift times will be between 7am and 7pm or 7pm to 7am on a shift rota. being flexible is a must.
The ideal candidate will have:-
CO security certificate ( Training Provided)
5 Year references with no gaps, If gaps you need to provide us with alternative personal references to cover the gaps
Good written and speaking English is required
Available Monday to Friday with flexibility for some Night and weekend work if required
Be punctual and reliable
Be Flexible
Have current forklift licence would be beneficial, However not essential
Be able to complete a criminal record check
Have the right to work in the UK without any restrictions
If you feel you are the right candidate and have 5 year references and available ASAP and interested in working for us within a fast growing company a leader in their field then please send me your cv for review. With a cover letter with any training and experience you may have.
Benefits
Working for a leading cargo agent in the Heathrow area
Ongoing work Nights and Days
Holiday pay
Pay £9.00 per hour
Training Provided
part or full time available
MH-Recruitment are acting as a recruitment agency on behalf of our client in recruiting for this role. If you have not heard within 5 working days please assume you have been unsuccessful this
Warehouse Operative Nights, Hounslow
MH Recruitment Limited are looking for experienced Night Warehouse cargo Operatives to work in the Heathrow area on ad hoc basis.
We are currently looking for team members to join us with immediate effect. Full training given to the right candidates .
Our client is based in the Heathrow area and are a leading cargo handler within the industry. We ideally require previous experience in working within a Cargo warehouse environment, Building and breaking pallets and be able to demonstrate a knowledge of general warehouse duties.
The shift times will be between 7am and 7pm or 7pm to 7am on a shift rota. being flexible is a must.
The ideal candidate will have:-
CO security certificate ( Training Provided)
5 Year references with no gaps, If gaps you need to provide us with alternative personal references to cover the gaps
Good written and speaking English is required
Available Monday to Friday Nights with flexibility for some Weekends
Be punctual and reliable
Be Flexible
Have current forklift licence would be beneficial, However not essential
Be able to complete a criminal record check
Have the right to work in the UK without any restrictions
If you feel you are the right candidate and have 5 year references and available ASAP and interested in working for us within a fast growing company a leader in their field then please send me your cv for review. With a cover letter with any training and experience you may have.
Benefits
Working for a leading cargo agent in the Heathrow area
Ongoing work Nights
Holiday pay
Pay £9.00 per hour
Training Provided
part or full time available
MH-Recruitment are acting as a recruitment agency on behalf of our client in recruiting for this role. If you have not heard within 5 working days please assume you have been unsuccessful this
Security Agent, Heathrow Cargo point
Become a Security Agent - Heathrow Cargo Point
WE ARE LOOKING TO TRAIN NEW security agents NO EXPERIENCE NEEDED FULL TRAINING WILL BE PROVIDED!!
MH Recruitment are currently recruiting for Security Agents to join our team at Heathrow Airport Cargo point. You will be based within the Cargo section of the airport, within a warehouse environment.
Duties include: -
Conducting screening checks on packages and items through security escalating and recording any concerns/ issues
Operating X-Ray equipment
General guarding of warehouse
Working as part of a team to safeguard the network air cargo
Previous experience is preferable, however full training will be provided.
This position is a full-time role working a shift: Mixed Days 07:00 19:00 Nights 19:00 07:00 Based over a 7 on 3 off, 7 on 4 off rota.
If you are interested in this position you must hold the following:
5-year checkable employment history or be able to produce documentary evidence of any period of unemployment.
Criminal reference check (CRC) will be carried out.
Passport
Proof of Address
Proof of National Insurance
If you would like to apply for this position, please contact
Job Type: Temp-Perm
Salary: £8.25 to £8.50 /hour
No experience necessary as training is
FM Site Services Co-ordinator, Enfield
Site Services Facilities Management (FM) Co-ordinator
Based: Enfield, North London
Salary: up to £55,000 plus Bonus and Benefits
Facilities Management (FM) Site Services Co-ordinator
My North London-based client has an immediate requirement for an experienced Facilities Management & Site Services Co-ordinator to join their in-house Engineering Team. The purpose of this role is to safely run the diverse range of Facilities and Utilities of this busy manufacturer whilst minimising impact on the operations of the business across the site. This will include assessing and planning to upgrade services including water, sewerage drains, electrics, gas, CHP, boilers, steam and compressed air mains and pipework, etc. The successful candidate will be involved with planning and co-ordinating both urgent corrective repairs and planned preventative maintenance (PPM) with members of the in-house Engineering Maintenance Team and managing external specialist contractors.
Applicants must have previously carried out a facilities or utilities management role within heavy manufacturing and/or high volume, process driven environments (i.e. automotive, chemical, food, agro-chemical, pharmaceutical, refining, or similar).
Key responsibilities of this role include:
* Managing urgent repairs on site such as a burst water main, 11Kv feeder fault, etc
* Co-ordinating surveys and maintenance of site drainage
* Planning and managing regular maintenance of pipelines including Steam Main, Air Main, etc
* Overseeing daily and periodic maintenance to the CHP interface for LPHW, steam pipelines, boilers, etc
* Managing repairs of barriers, fencing, pathways, roadways and road markings
* Managing all domestic plumbing, electrical, carpentry and painting on site
* Delegating works to be delivered onto in-house engineers within the site Engineering Maintenance Team
* Planning and engaging with external contractors where specialist labour is required to be brought onto site to complete tasks
* Managing access to CHP plant and Compressor Farm
* Running part of OPEX budget and significant influence on CAPEX spends
They are looking for a candidate with excellent engineering skills, knowledge and experience of a wide range of equipment. This is a challenging role; the successful applicant will be flexible, determined and self-motivated, with experience of working with an on-site engineering team and external contractors. Candidates must have previously carried out a facilities management / maintenance role, ideally within a process industry. Previous experience of a maintenance management system would be beneficial.
When applying for this role, please indicate your current salary (plus benefits package), minimum salary required, notice period and your reasons for wishing to move from your current company. Alliance Consulting is acting as an employment agency in this respect. Alliance Consulting specialise in the placement of engineers throughout the UK. By sending us your CV you are explicitly consenting to our processing of your personal data on a computer database and/or in manual files for the purpose of evaluating your application for employment. This processing will be carried out in accordance with the UK Data Protection Act 1998. By applying for this role you hereby consent to us submitting your CV to our client. If you do not wish your CV to be sent to our client then you must clearly state this to us. Equally, if there are any companies that you do not wish your CV to be sent to (for whatever reason), then please let us know of this when you
Business Case Lead, Westminster
- Job Title: Business Case Lead - 28247 - DFT
- CV Submission Deadline: Wednesday 18th April (Email Removed) 15:00 pm
- Daily Pay Rate: £500 Umbrella OR £398.13 PAYE
- Location: London
- Contract Length: 07/05/2018 to 06/10/2018
- Clearance: BPSS (DS or DBS)
We are looking for a Business Case Lead ideally with Govt Dept/DFT experience. Detail below.
Description:
- Lead on providing advice to project leads on factors to consider in a commercial business case, and lead with the development of drafting of the commercial case and procurement strategy.
- Co-ordinate cross-Group business case and investment board paper review feedback, produce verbal and written briefing to GCS Director.
- Lead and participate in meetings with project leads to review progress, provide advice and guidance and provide early comments on the content/structure of their business case by deadlines agreed with the project leads.
- Provide senior managers in Group Commercial Services and across the Group with briefing (either verbal or written) on Business Case related topics by deadlines set prior to their attendance at BICC, other Investment Boards and PAB.
- Provide daily advice and guidance across the Group to address issues and recommended solutions to drive delivery forward.
- Deal with issues which are complex and require legal input and a detailed understanding of Public Procurement legislation, government policy, commercial good practice, and knowledge of overarching commercial aims and challenges of the Group.
- Articulate options and large-scale reputational risks and impacts, including economic, environmental, political and social, and recommend plans to manage and mitigate these.
- Work collaboratively with the Procurement and Contract Management Assurance Leads to manage the business case pipeline and agree joint consolidated commentary/feedback before final submission of the business case.
- Work Collaboratively with other CoEs to jointly lead the development and continuous improvement of the CoE network, including leading in the development of the business case pipeline.
- Provide written brief, supplemented by verbal briefings as necessary, to the Procurement Assurance Board chair and Head of Procurement and Contract Management Assurance on procurement and commercial matters arising from business cases for projects due to be considered at the Procurement Assurance Board and BICC.
- As required (typically daily - weekly) - provide timely review, briefings and comments prior to the sign-off of Commercial Business Cases in support of BICC and other investment boards
Experience Required:
- MCIPS Qualified or equivalent experience
- Have a detailed knowledge of the Public Procurement Directives and Government Procurement Policy
- Demonstrate understanding of risk assessment, including strategic risk and risk of failure;
- Must have experience of considering / advising on commercial cases for high value strategic procurements
- Good understanding of wider commercial considerations such as project and programme funding, management of grants, inter-departmental commercial arrangements
- Good numeracy and knowledge of project and programme finance
- Good operational procurement experience
- Change management experience
- Proven ability to work collaboratively with stakeholders
If you are a Business Case Lead & meet the experience required above please call/mail me asap. Thank you.
James/Number 8 Resourcing Ltd
- Please note the CV submission deadline.
- Please don`t apply if you don`t have the experience or clearance!
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